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User Test #5
Task 1
- Difficulties
- Frustrated by not being able to find a way to select all for a given shift on a given day of week
- Did not see scroll bar initially (probably #paperprototypeproblems) but was expecting left/right arrows to go to previous/next month
- Had trouble differentiating between evening and night shifts, referred to the three shifts as morning, afternoon/sundown, and evening while thinking aloud
- Successes
- Learned the behavior of the cursor after some experimenting
Task 2
- Difficulties
- Tried initially to both click and drag away and click and hold the shift he wanted to remove
- Misread “Remove shift” as “Rename shift” and thought the eraser icon looked like a trash can (probably handwriting/drawing #paperprototypeproblems)
- Continued to confuse evening and night shifts
- Successes
- Knew to click “Submit Request”
Task 3
- Successes
- Did exactly what we expected without any errors
- Difficulties
- Successes
Task 4
- Difficulties
- Not immediately obvious where schedule changes were made (expected dates to be written out, e.g. January 21 instead of 1/21)
- Thought A stood for accept, not absent
- Confused by what “excused” meant (thought it meant pardoning someone for doing something wrong)
- Successes
- Obvious how to clear the A’s and E’s from the schedule
- Knew what to do with the radio buttons once he found them
Task 5
- Successes
- Had learned how to use A and E by this time
- Difficulties
- Successes
User Test #6
Task 1
- Difficulties
- Successes
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