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3. Evaluation
Users
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We initially specified 3 user groups that would use our interface: the older parent, the college student, and the waitress. For the older parent group, we asked one of our own parents, who isn't technology savvy and fits the group. For the college student, we asked one of our friends, perfectly fitting into this group. For the waitress group, we asked one of our friends that was a waitress, again an ideal representation of this group. |
Description of User Testing Procedure
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For each user, we first read a briefing to set up the situation in their minds. Next, we asked the user to complete all the scenario tasks one at a time. Two of us took notes to record what the user said and did. |
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Hello and thank you for help us with our project, OpenMenu! This is _______, __ ____, and _ _____. Picture this: You are going out to a restaurant on a Friday night with a couple friends. When you are seated, you notice that instead of menus, your waiter has grabbed tablets instead. Your waiter informs you that the restaurant is trying out a new electronic ordering system. The purpose of this new ordering system is to make ordering and waiting at restaurants faster and more efficient and to entertain customers while waiting for their orders to arrive. To help us test the system, we're going to ask you to do some scenario tasks. |
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