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- We decided to add red text indicating an error in text fields so that users would not know why their submissions were being rejected. Our user testing indicated that this was a good idea but would be more helpful if it were more visible and possibly located next to the field that had the error.
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- AM/PM Confusion - Major - The radio button on the phone is confusing because two of the users (possible attendees) were unsure of whether or not they were going to the event. They had trouble deciphering whether or not "Yes" was the currently selected option. We could fix this by simply providing a better radio button that makes it much more clear which option is being chosen.
- Error Text - Minor - As noted by the TA, error text was far from the fields that had the error. This was not mentioned in the user testing because the screen that we used for user testing happened to be larger than the one used for GR5 demoing. Thus, it was clear to users when the text appeared that it had appeared.
Reflection
- The main thing that we learned over the course of the semester is that we are not our user. That is, even if we think something is simple, obvious, or clear, this does not mean that the user will feel the same way. We have a lot of preconceived notions about what things should do because we actually created them, the users of our system will not be in that position and are thus much more likely to be confused.
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