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Hello and thank you for help us with our project, OpenMenu! This is ______, ______, and _____. Picture this: You are going out to a restaurant on a Friday night with a couple friends. When you are seated, you notice that instead of menus, your waiter has grabbed tablets instead. Your waiter informs you that the restaurant is trying out a new electronic ordering system. The purpose of this new ordering system is to make ordering and waiting at restaurants faster and more efficient and to entertain customers while waiting for their orders to arrive. To help us test the system, we're going to ask you to do some scenario tasks. |
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Heuristic EvaluationsWhat We Learned Throughout the course, we placed great emphasize on the phrase "you are not the user." Though this concept is very important in the design and implementation of an user interface, technical analysis and feedback is also important in the creation of an intuitive, easy-to-use interface. We were able to use what we had learned in the course to offer suggestions and better other groups' interfaces while the act was reciprocated for our interface as well. What We Would Have Done Differently Because of the importance of heuristic evaluation, we would run more rounds of heuristic evaluations after each design/implementation of our interfaceComing Soon. |
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User TestingWhat We Learned Something that surprised us when we were doing user testing is how some things that seemed obvious to us were confusing the users. One example was how users weren't sure what the "Compare List" button did, whereas it seemed obvious to us when we were designing and implementing. We tried to take all the feedback from the users and incorporate it into our next iteration of our product. For example, we added more feedback when the user added to order or to the compare list by updating the number of items currently on the order or compare list. Another thing we really learned from user testing was to make everything as simple as possible since a lot of things appear obvious to us since we were the one that designed and implemented it, but appear completely different to the average user. What We Would Have Done Differently The User testing went really well and we learned a lot from it. The feedback we got was really useful in improving our product. We don't think we would've changed much from this process. |