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How it was conducted

Our users

Briefing

Thank you for volunteering to test our ski school scheduler.

Today we will ask you to perform tasks both as an normal instructor of the ski area and as an admin.  We’ll give you separate logins for each type of user and instruct you which logins to use at any given time.  The program requires admins to approve entire schedules at the beginning of the year.  After that, if an instructor wants to make a change to their schedule, each individual change must be approved by an admin.  Normal instructors are only permitted to view/make change requests their own schedules.  Admins can view and change all instructors’ schedules.

Do you have any questions?

\[pause for questions\]

You will greatly help us improve our interface if you think aloud as you go through the tasks we will give you.  We welcome any and all feedback, so please say anything that comes to mind!

Tasks

1. Log in as the instructor Sam (username and password sseaborn):## Create your initial schedule before the season begins. 
   1. Submit your schedule for approval.
   2. Log out when you’re done.
2. Log in as the admin Darryl (username and password dsmith):## Approve Sam’s schedule. 
   1. Log out when you’re done.
3. Log in as Sam## Request to remove yourself from a shift.
   1. Request to add yourself to a different shift.
   2. Oops! You requested to add the wrong shift.  Delete that shift and add a different one.
   3. Log out when you’re done.
4. Log in as Darryl:## Approve one of Sam’s pending changes.
   1. Reject one of Sam’s pending changes.
   2. Mark Sam as being excused from one of his shifts. 
   3. Mark Sam as having been absent from one of his shifts.
   4. Log out when you’re done.

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