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- Time selection widget unnatural (moderate)
- Remove the widget and just specify a format for user to type time
- The user asked about office hours
- The user did not have her phone with her, so she was not alerted by it ringing as would normally be the case
- The voicemail record button has a microphone icon while external consistency calls for a red circle (cosmetic)
- Change the icon to a red circle
- The now button on the time entry widget confused the user because she had already entered a future date, and now does not make sense in that regard (mild)
- Remove the now button when the date is not set to today
- The time entry widget is not intuitively mapped (mild)
- Use a more intutive time selector widget
- The header buttons are not obviously buttons (cosmetic)
- Change the background color and edges of the header hrefs to be more button like
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