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Task

User Interview and Observations

Learnability

Efficiency

Safety

Potential Solutions

View friends

 

 

 

 

 

Create a LocaShare

 

 

 

 

 

Edit a LocaShare

 

 

 

 

 

LocaShare overview

All the users looked at the home screen for a long time to
figure out how
to find the overview. They did not realize that
the photo was clickable.
One user explored the map because
that user thought that it indicated
the overview information
of users that were able to see that user’s
location. This user
then tried visiting the friends page and asked if the user
user had to navigate to all friends pages to determine who all
could see
this user in a particular location. Once at the
profile page (after being guided
there), they were able to
spot the “LocaShares Overview” button and knew
what that meant.

Found the overview pages easy to use. One user
discovered a system error
when that user found a few
locashare names that weren’t states listed in
the “States” tab. There was another system error
when a user tried navigating
to the home screen from
the overview pages using the home icon in the header.

* Photo on home page does not
give the affordance of clicking
or being a link to view the profile.

* The location of overviews did not
match the mental model that users had.

* Users mentioned that a lot
of 
steps were necessary
to accomplish 
this accomplish this task.


* This task did not involve
any updates 
to the state
of the system and therefore no 
no safety safety measures were necessary.

 

Reflection:

We learned a great deal from the iterative design process we carried out for this project -- both about the difficulty of predicting what a user will think when using an interface, and about the difficulty of determining the essential features of an interface in order to achieve a minimal, highly usable design.

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