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Task | User Interview and Observations | Learnability | Efficiency | Safety | Potential Solutions |
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View friends | | | | | |
Create a LocaShare | | | | | |
Edit a LocaShare | | | | | |
LocaShare overview | All the users looked at the home screen for a long time to figure out how to find the overview. They did not realize that the photo was clickable. One user explored the map because that user thought that it indicated the overview information of users that were able to see that user’s location. This user then tried visiting the friends page and asked if the user user had to navigate to all friends pages to determine who all could see this user in a particular location. Once at the profile page (after being guided there), they were able to spot the “LocaShares Overview” button and knew what that meant.
Found the overview pages easy to use. One user discovered a system error when that user found a few locashare names that weren’t states listed in the “States” tab. There was another system error when a user tried navigating to the home screen from the overview pages using the home icon in the header. | * Photo on home page does not give the affordance of clicking or being a link to view the profile.
* The location of overviews did not match the mental model that users had.
| * Users mentioned that a lot of steps were necessary to accomplish this accomplish this task.
| * This task did not involve any updates to the state of the system and therefore no no safety safety measures were necessary. | |
Reflection:
We learned a great deal from the iterative design process we carried out for this project -- both about the difficulty of predicting what a user will think when using an interface, and about the difficulty of determining the essential features of an interface in order to achieve a minimal, highly usable design.
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