...
User 3 was a college graduate (early/mid twenties age range) who had just finished applying to law school. This user was chosen because his personality was meticulous and thought-out but had very little experience planning trips.
Usability problems:
- User had a different iPad with a different resolution: the "end of day" pull down was not on the screen and there was no indication of where it was supposed to be. (minor)
- Possible Solution: set default day to be sufficiently small so that the entire (default) schedule fits on one screen with high guarantee (easy fix). OR adjust based on dynamic iPad resolution (more difficult).
Usability successes:
- What does the drag me button do? While this caused confusion for a few seconds, the user quickly realized that the currently selected activity corresponded to drag me.
1.) Had to scroll down to get to the "end day at" pull down. (the iPad used for this test had a different resolution than the iPad that was used for testing...). No indication that the "end day Minor.
What is the drag me do? playing with the drag me button--has to do with where the map zooms in eventually? oh I see what happened--we dragged lunch over there! let's try adding dinner. crap I keep zooming in by accident. visit dome ... add activity and go to opera. add activity so let me see if I can order these things around.
each should take 1 hour... ok. so I need to zoom in oh no I don't nvm... so let's see breakfast gets dragged over and ooh ok I can resize the breakfast icon to make it take longer (I was hoping it would do something like that!) let's schedule lunch over here. ok so now I need to zoom in (I can't see shit). wait where did my breakfast go... it seems to have dissapeared completely (the user accidentally pressed the X delete button). user doesn't see how to get breakfast back or how to undo. <observer tells the user about undo>; gets breakfast back. typed in eat breakfast vs. breakfast---user got confused about defaults. it is confusing that activities are on top of one another by default (i.e. you can't see how many are really there). what are the grey blocks? oh I see they enforce the latest end time? that's good. now, I guess we don't care where lunch is eaten so lunch is .... so dinner doesn't have a latest time but there doesn't seem to be a way to specify that? why can't I just say "none" or end of day? hm I can't find C. C was dinner where did C go? C has dissapeared (ONLY C has dissapeared on the map--probably a bug). User tries to undo to fix the problem, but then progress is lost. lost C again... right after scheduled dinner. C dissapeared again.
Now scheduling the opera. C showed up again! Showed up in the wrong spot (southeast of where it was supposed to be). where is the medici chapel? ok found it. it marked dinner at centro storico and then it appeared at ... can't read where (icons are in the way). when I added the opera. did not use the locked button. did not use the auto-schedule button.
<post-briefing>
would have been nice to just have the schedule column to have a sense for the schedule; and then there should be an optimize button.
...