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- User tried tapping instead of dragging the resize handles. (minor)
- Possible solution: better grip icons
- Earliest start and latest end times were unintuitive and unused by the user. When the grey bars appeared, the user was unsure of their meaning. (minor)
- Possible solution: remove feature altogether.
- On multiple occasions, the user tried to add a new activity while an activity was selected. Because the uses the same form to add a new activity as to edit an activity, a new activity could not be added until the activity was deselected. (major)
- Possible solution: Do not reuse the form to edit activities. Make the form inside the activity or as a popup box.
- User tried pressing the “Schedule these activities for me” when there were no activities in the unscheduled activities column. It is unclear to users that auto-schedule does not help optimize the current schedule, but instead optimally moves unscheduled items into the schedule. (major)
- Possible solution: Make more descriptive label for button
Usability successes:
- User was able to quickly add all the activities he wanted to do that day
- User understood and used the dialogue for change the start and end time of the day
- User quickly discovered how to move location markers on the map since the marker said "Drag Me!"
- The user was able to select an activity by clicking on the corresponding location marker on the map.
- The user immediately understood that the activity boxes were meant to be dragged.
User 3
User 3 was a college graduate (early/mid twenties age range) who had just finished applying to law school. This user was chosen because his personality was meticulous and thought-out but had very little experience planning trips.
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