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To access our app: http://people.csail.mit.edu/d_chang/smak/
User 1
Okay, actually going to have this done at 7pm
TODO: Andrew clean this up
TODO: severity rating for each problem
The user was a 42 year old white male geek who occasionally travels for work and uses an ipad regularly. I instructed the user to pick Flourence as we had not implemented the ability to change cities in the splash page. The user began by clicking on a particular place on the map to try to pick an event. Finding that that did not work, he he looked around the map to pick places and then typed their names into the text field. He said he wanted a search feature for the map where you can find restaurants. This indicates not so much a flaw as a lack of a feature. I would consider this major as it would greatly increase the efficiency of the application.
He finds the dragging of events from the todo list to the schedule very intuitive, as well as resizing events and moving them around to change event times. He also finds it intuitive to be able to drag the map pin to the location of the event in order to place it. However, he was frustrated by the fact that when he typed the name of a location, it did not search for the location and place the pin at that place. This is easy to overcome but decreases efficiency and so is a major flaw.
He automatically plans for walking time when the number of events in the schedule is small. However, when it is large, he left an unrealistically short amount of time between activities. This can be overcome as the user will learn not to do it, but it will make him late to things the first few days.
It would be good if you could click on the map to pick a place. if they type a full name, search for the location with google maps he thought of the idea that he could drag the thing to where he wants to go. that worked well, but placing it there, it did not stay.
There is no way to save the schedule. Thus, the user has to leave the application open the whole time. This is catasrophic.
Clicking on the pin of a scheduled event, the nature of the info displayed is non-obvious and less than useful. This is a minor flaw.
It took him a while to discover that you can lock something. The lock icon should be within something that looks like a button. This is a minor flaw. It is hard to lock things because clicking the lock is hard. It should be bigger. This is a major flaw in that feature, though the feature itself is not critical to the use of the application, so I would call that flaw minor.
Redo does not completely operations, as it ignores locking. This is a major inconsitency.
Selecting an event should pan such that the event is visible on the map. That it does not do this makes it less learnable for the user to change the location. This is a major flaw.
At the time of the evaluation, changing the start and end time caused the schedule to disappear. This was a catastrophic flaw, how ever was fixed by the time of the demo.
He expressed a desire for a button that just says "pick shit for me to do" that picks the top-10 reccomended activities in the city.
He did not use autoschedule.
The user was a 42 year old white male geek who occasionally travels for work and uses an ipad regularly. I instructed the user to pick Flourence as we had not implemented the ability to change cities in the splash page. The user began by clicking on a particular place on the map to try to pick an event. Finding that that did not work, he he looked around the map to pick places and then typed their names into the text field. He said he wanted a search feature for the map where you can find restaurants. This indicates not so much a flaw as a lack of a feature. I would consider this major as it would greatly increase the efficiency of the application.
He finds the dragging of events from the todo list to the schedule very intuitive, as well as resizing events and moving them around to change event times. He also finds it intuitive to be able to drag the map pin to the location of the event in order to place it. However, he was frustrated by the fact that when he typed the name of a location, it did not search for the location and place the pin at that place. This is easy to overcome but decreases efficiency and so is a major flaw.
He automatically plans for walking time when the number of events in the schedule is small. However, when it is large, he left an unrealistically short amount of time between activities. This can be overcome as the user will learn not to do it, but it will make him late to things the first few daystasks: I told him not to pick Boston, but to pick florence.
he tried to click on a particular place shown by the map.
he looked around the map to pick places.
wants a search feature for the map where you can find restaurants.
he manually plans for walking time, though didn't include enough.
the autocomplete for places doesn't really succeed in finding things that well.
It would be good if you could click on the map to pick a place.
if if they type a full name, I should search for the location with google maps
he thought of the idea that he could drag the thing to where he
wants to go. that worked well, but placing it there, it did not stay.
his loop is: seach in the map for interesting places, then type in the name.
he knows how delete works.
The tabs are pretty intuitive.
the start and end time should be shown
"how do I save?" we should have a way to email the schedule or something at least.
the autocomplete should recognise a category name and show options for that.
the location of a specific place is not actually being selected.
It should pop to the nearest place matching that category.
clicking on the pin, the nature of the info displayed is non-obvious.
It is not obvious what the start and end times are.
took a while to discover that you can lock something.
It is hard to lock things because clicking the lock is hard (fatfingers).
redo doesn't completely reverse the operation.
selecting an event should scroll to the event.
Changing the time fucks everything up.
It removes the schedulegrid.it there, it did not stay.
There is no way to save the schedule. Thus, the user has to leave the application open the whole time. This is catasrophic.
Clicking on the pin of a scheduled event, the nature of the info displayed is non-obvious and less than useful. This is a minor flaw.
It took him a while to discover that you can lock something. The lock icon should be within something that looks like a button. This is a minor flaw. It is hard to lock things because clicking the lock is hard. It should be bigger. This is a major flaw in that feature, though the feature itself is not critical to the use of the application, so I would call that flaw minor.
Redo does not completely operations, as it ignores locking. This is a major inconsitency.
Selecting an event should pan such that the event is visible on the map. That it does not do this makes it less learnable for the user to change the location. This is a major flaw.
At the time of the evaluation, changing the start and end time caused the schedule to disappear. This was a catastrophic flaw, how ever was fixed by the time of the demo.
He expressed a desire for
Undo fixes that.
And then he somehow breaks everything and cannot create activities.
"""There should be a button that just says "pick shit for me to do"
that picks the top-10 things.""" (I disagree with this.)reccomended activities in the city.
He did not use autoschedule.
User 2
User 2 was a grad student from the media lab. We chose this user because the user has never been to Florence but has some experience planning trips.
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