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FY2011 Efforts

  • Product Service Release
    Phase I
    Deliverables
    : Product Release Checklist and Urgent Response Process

FY2012 Efforts

  • Product Service Release
    Phase II
    Deliverables
    : Service Portfolio Prototype and Product
    Acquisition
    and Service Retirement
    Processes
    Process

FY2013 Efforts

  • Product Service Release
    Phase III:
    Service Portfolio Implementation
    ITSM Road Map and Enhanced Library of Procedures

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