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All team meeting notes can be found via the link for each phase of the project.

FY2010 Efforts

FY2011 Efforts

  • Phase I: Product Release Checklist and Urgent Response Process

FY2012 Efforts

  • Phase II: Service Portfolio Prototype and Product and Service Retirement Process

FY2013 Efforts

  • Phase III: ITSM Road Map and Enhanced Library of Procedures

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