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8. Staff development (training and workshops we've attended) - All
- Remlee: attended various Usability Professionals Association (UPA) talks and events (including the Boston conference), various MIT WebPub events about web design and social media, several Boston CHI (Computer Human Interaction) talks. Also have taken 2 hands-on online classes: Code Year to learn JavaScript, HTML, and CSS, and Stanford's 5-week online class for Human Computer Interaction.
9. Challenges ahead - All
- MANY OF LAST YEAR'S CHALLENGES ARE STILL RELEVANT!
- Support of personal content management tools -Users need more help than with just citation management or data, and we can fill that need. Peter Cohn and Remlee Green are working on developing a guide and class to support personal content management by IAP 2013.
- Not enough support for betas program. In order for this service to be successful, it needs help from staff throughout the system, and many staff members are too busy to help. We need to nurture the spirit of creativity and experimentation among all library staff in order to continue supporting the program.
10. Web & social media stats - Darcy & Remlee
- See Darcy's spreadsheets for web stats
Social media continues to be a low-cost way to market library services and events. Stephanie and Remlee have worked this year to create a consistent tone and focused message to gain followers and to foster user engagement.
Statistics:
Facebook followers: 1332 (had 985 in 2011 and 558 in 2010)
Twitter followers: 5065 (had 3239 in 2011 and 1671 in 2010)