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8. Staff development (training and workshops we've attended) - All

  • Remlee: attended various Usability Professionals Association (UPA) talks and events (including the Boston conference), various MIT WebPub events about web design and social media, several Boston CHI (Computer Human Interaction) talks.  Also enrolled in 3 hands-on online classes: Code Year to learn JavaScript, HTML, and CSS, Stanford's 5-week online class for Human Computer Interaction, and HTML5 hands-on self-study class.
  • Stephanie: NERCOMP -- Library Space Challenge: Spaces that Inspire; UPA Boston Annual Conference, CLIR Advanced Participatory Design workshop, various MIT & Harvard events regarding web design and social media. 
  • Darcy: HTML5 hands-on online class, attended various Usability Professionals Association (UPA) talks and events (including the Boston conference), various MIT WebPub events about web design and social media, edUi (a conference for academic web professionals).
  • Internal Our own UX internal web group training: SlidshowPro Director, Firebug, HTML/CSS.

9. Challenges ahead - Allahead 

  •  Support
  • MANY OF LAST YEAR'S CHALLENGES ARE STILL RELEVANT! 
  • Support of personal content management tools -. Users need more help than with just citation management or data, and we can fill that need.  Peter Cohn and Remlee Green are working on developing a guide and class to support personal content management by IAP 2013.
  • Not enough support for betas program.  In order for this service to be successful, it needs help from staff throughout the system, and many staff members are too busy to help.  We need to nurture the spirit of creativity and experimentation among all library staff in order to continue supporting the program.
  • The organization has yet to clearly articulate or support review and clarify how space planning/strategy happens (if it even does) should happen below Steering Committee.   UX had an approved role in this during the reorg process - but it has not come to fruition (though not for the lack of trying on SH's part.)  There are still many questions surrounding how  There are questions to be resolved surrounding the short and long-term care and feeding of our public (and likely staff) spaces happenspaces.
  • We need to fill the long-standing gap of missing web technical support.

10. Web & social media stats - Darcy & Remlee

  • See Darcy's spreadsheets for web stats

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