August 16, 2012
Reviewed and prioritized new product requests
August 30, 2012
Finalized use cases for ITSM Tool Evaluation
September 13, 2012
Reviewed the following:
- new product request status
- ITSM Tool Evaluation project structure
- 3rd party applications for Service Request
September 27, 2012
Sponsor meeting
October 10, 2012
Reviewed the following:
- new service request queue in RT
- service transition checklist
- license T&C for software acquisition and renewal