...
- new service request queue in RT
- service transition checklist: Service Readiness Checklist FY2012.doc
- Pat and Dave will work on November/December
- license T&C for software acquisition and renewal
- Pat will get sample licenses and add attachments to the service portfolio prototype
- Steve and Dave will work on language in October/November
- rationalize the VSLS product portfolio
- Steve will kick this off in January