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- Administration
- Configuration Management Database (CMDB)
- Approvals
- Changes
- Reports
- Mobile
- Support
- Roll Out Strategy For New Service Offerings
Vendor documentation:
- BMC Data Management Admin Guide.pdf
- Remedy User Guide.pdf
- Change_Management_Best_Practice_Process_Flows.pdf
- Good Practice ProductCatalog.xls
- Data Modeling Guide.pdf
- Data Modeling Guide Atrium 7.6.00.pdf
- Atrium Common Data Model 2.1.00.pdf
- Application Programming Interface:
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