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From these interviews, we conclude that people typically use excel to manage and track their finances. We also found that people generally do not closely track and audit their spending.want to know more about their dorms, manage the facilities, centralize place where they can find and update information.
Problem Statement
Members of a dorm community, including both those involved in management and usage of the dorm, need a convenient way to keep track of information about the dorm. This includes information about dorm facilities and their availability, living conditions of residents, and information about dorm-wide events and maintenance.
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Users include the classes mentioned as interview subjects. Essentially, they are all people who need to keep track of dorm facility availability, usage, and maintenance, as well as living conditions of the various residents, though at varying levels.
Dorm Manager
This user keeps track of receipts to monitor expenditure and detect credit card fraud. They may use some consumer software (a.l.a mint.com), or they may simply spreadsheet their expenses under excel and cross-reference against their credit/debit charges and cash-withdrawals.
This user currently keeps physical receipts, and every so often (fortnightly) takes the built-up stack of receipts and digitizes them into excel, discarding the physical receipts. The user does not digitize them immediately due to the excessive friction of digitizing each receipt as it appears.
Requirements
Dorm manager has to manage about 10 or more employee and 300+ students living condition. Dorm manager communicates with people mainly through emails and manage day to day tasks using multiple softwares and web applications. Dorm manager has to do too many paper-based tasks that should be electronic.
Requirements
- Prefer to have centralized tools to manage his house/dorm including keeping track of student move in/move out during school year
- Prefer a modernized and visual display instead of dense text, spreadsheet, or paper-based documentation.
- Want to have a tool/application to manage the facilities/dorm properties when people checkout items.
- Want an alternative way where students can supply pictures to report problems with facility to make it easier for him to identify the problem.
- This user wants convenience above all else. Since it is for their own personal usage, there is no need for the anti-forgery properties provided by physical receipts or scans.
- Data available in standard format (e.g. Excel) for importing into other tools, such that the user is not forced to immediately abandon his existing workflow to use our tool.
- Low-friction method for scanning and tracking expenses, in order to encourage maximum compliance and thus accuracy.
- Basic analytics functionality, so the user can use our app to discover easily common usage patterns and insights without the need for te
Desk Worker
This user keeps track of receipts to monitor expenses on behalf of a business, organization or client. This user keeps receipts both in order to track expenditure as well as to justify his expenses to his client or organization, in order to be properly reimbursed.
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