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  • often difficult to get sense of things through phone camera
  • feels restricted by technology, wants to be feel closer with to her son

* Opportunities

  • there is an opportunity to make the communication betterthat gives an experience of being closer.

Phone call with Joy

* Personal Details

...

  • wants to plan his trip
  • is taking help from of a tour agent
  • tour agent has given him a leaflet that has
    • textual description of each trip location
    • beautiful images of various landmarks
    • review and comments from people

* Breakdowns/Workarounds 

  • he wants to get a better the sense of what the trip would be like 
  • he wants to take a virtual tour of various places so that he can make a better decision of which all places to go

...

  • the breakdowns clearly suggest that it is difficult to experience 'how a trip is going to look like' in advance and thus there is an opportunity
  • we want Joy to be able to experience what different places at Paris are going to be like

...

  • Some images of Sara's trip are available on social networking sites (Facebook), however: 
    • most of these aren't relevant to the details Sara's parents are interested in.
    • hard to establish relationships between pictures if you haven't visited the place; no continuity.

* Opportunities

  • a better way to communicate about the neighborhood

User Groups

Two user groupsBased on our interviews, we have divided it in two broad groups. We will be focussing on #1.

  1. People back home
    1. Parents 
    2. Relatives
    3. Friends
    4. Tourists (planning a tour)
  2. People living abroad
    1. Visitors
    2. Students 
    3. Professionals
    4. Tour Guides

User Goals

  1. Parent, relatives, and friends back home (

...

  1. we would be focussing on the goals related to this user group specifically)
    1. Experience the place where their children/relatives/friends are living
    2. Recreate the narrative of

...

    1. stories with immersive visual representation
  2. People Living Abroad:
    1. ability to share experience in a visual way
  3. Tourists
    1. experience what the tour is going to look like beforehand
  4. Tour Guides
    1. ability to better convey the tour experience to prospective tourists