Page History

Interviews

KSM's Users - They were a couple whose children are one and three years old. The mother was familiar with computers, but does not use them as much as she would like. She relies more on the father to do this. However he has some of the same troubles as her. They use a combo of a camera and an iphone to record moments. They prefer to use the camera because they are able to upload these photos to their computer in one easy step where all the photos are organized chronologically in folders. However they do like using the iphone because this allows them to share with family members anytime they want through a simple text. Otherwise photos are not shared until family get togethers where people just scroll through their camera. The father and mother are opposed to putting photos of their kids on facebook, because they feel it floods people with unwanted media. They also wish that they were able to share more of their moments with family members.

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-Both the grandparents and the mother I interviewed said that sharing and retrieving these memories were extremely important to them. For the mother, she anticipates going back to look at them. For the grandparents, they view family as the most important aspect of their life and want to remain close. They think sharing content achieves this.

User Classes

• Producers** public producers (and consumers)** *they are willing to share content to a group of people
  • • frequently do
    • usually consumers as well
  • private producers** *take pictures and videos, but don’t share them with others
    • don’t share for number of reasons*** *privacy- sharing settings not clear or easy
      • others (ex. spouse) share content for them
      • don’t think content is relevant to others
      • not tech-savvy enough
    • don’t typically consume as much content as public producers
• often, married couples have a public producer and a private producer
• Exclusive Consumers** only read content
  • not in the habit of creating content

Needs and Goals

• Consumers** selective access
  • to see all relevant information without having to sift through several things that are not of importance to the user
  • Simple to get to viewing media** *Non tech savvy users do not want to have to learn how to use a complicated interface
    • Tech savvy people want a process that isn’t convoluted and overly complex to accomplish their tasks
  • ability to expand the amount of media that you get to view. More social users will want to see a larger network of people.
  • Information is presented in a way that is enjoyable and fun to look at
  • see recent media as well as media that is from awhile ago
• Producers** public producers** *sharing to relevant people*** *Sharing to a larger spread of people as well as family.
  • • • Need to selectively share content, perhaps selective sharing on more distant friends.
      • still has control over who sees content
    • Ease to upload content*** *efficient way to upload lots of content
      • way to filter some content that is uploaded
      • multiple people able to upload from multiple devices
    • Control presentation of content*** *chronologically, by key moments, random
    •  
  • private producers** *privacy*** *understand privacy - who has access to content?
    • • ability to remove content that the user no longer wants displayed
      • content does not appear in external searches
      • tight control who has access
    • sharing to relevant people*** *don’t burden more distant people with unwanted media
      • make all moments available quickly to people the user wants to share with (family, closest friends)
    • easily share content primarily owned by joint public producer*** *Content about a whole family not just one person in the family
      • multiple people can do the uploading (mom and dad)
    • Control presentation of content