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Storyboard 1 - Task Oriented

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1. When Jane signs in she is welcomed by a screen that displays all of the incomplete tasks that have been assigned to her. On the right portion of the screen is a list of other desk workers and the tasks that they’ve been assigned.
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   When a Jane fails to find a resident’s package she can navigate to the bottom of the screen to add a new “Event”. She simply fills in the Title, Date, Assigned To, and Description. By default the assigned to is filled in with “ALL”. If Jane wants to assign the task to a specific desk worker she can simply type in the name and options will be pulled from the database.
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   Bob arrives at his shift and logs in to CollabDesk. He recalls seeing a package in an odd location during one of his earlier shifts so he goes to the backroom to search for it. He finds the package and selects the “ALL” tab on the left pane to see if a desk worker previously reported the event. He sees the event as the first item under the “ALL” view clicks it. A box pops up with a detailed description of the event and he clicks the “Check box” to mark it as resolved.

   Safety:

   In this design notice that there is no way to edit an existing event. If a user submits the wrong data the user must manually delete the entry and rewrite a new one. There are also several small ‘x’ marks on each event. If a user accidentally clicks one of the “x” boxes there is no way to recover the lost event.

   Efficiency:

   This design allows users to easily assign and manipulate tasks between users. For example, to assign a task to a user, one simply has to drag the event under that user’s name. To unassign the task, one simply drags the event from the user’s list of tasks back into the main “ALL” group. However, if someone desires to delete all tasks or resolve all tasks a user must manually delete or resolve each and every task.

   Learnability:

   Several of the icons are consistent with other programs. For example, the envelope logo for sending e-mails is externally consistent with other programs. The “x” icon is a very well known icon for closing or deleting items. The “Add Event” box is also very self-explanatory. However, the dragging of tasks is non-intuitive until a user plays with the system for a long time.

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