Page History

Music Director #1

• User found switching modes via the tabbed interface to be easy and intuitive (learnability)
• Single click on another tab switched the mode immediately (efficiency), and user noted he can easily switch back if he accidentally clicked on another tab (safety)

• Learnability
  • User struggled with understanding the "filter" button and what it means - he thought it brings up another "filter" window&nbsp
• Efficiency
  • User did not like how selecting a genre from the drop down menu did not filter the genres right away
  • Not efficient to require 2 user clicks every time a genre needs to be filtered
• Safety
  • Requires user to confirm genre choice by explicitly clicking on "Filter", but user did not like this

• Learnability
  • User did not know how to sort the rows (no affordances offered to suggest that clicking on the header row sorts it)
  • User noted that having an arrow displayed beside the header would really help to indicate the sort function
• Efficiency:
  • Single click on the head column sorts the table in descending order, second click sorts the table in ascending order. User thought this was convenient
• Safety:
  • User did not know how to "clear" the sort, but eventually just noted that he could just click on another head row to sort by another row instead

• User found the export button very quickly and no troubles with this task (learnability)
• User liked that the file started downloading right away without prompting him to confirm (efficiency versus safety)

Music Director #2

• No issues with switching to reporting mode

• User did not struggle with the filtering steps at all
• Interface is a bit too busy and overwhelming (learnability and safety, but may help efficiency)
• User noted that the reporting data does not filter by date range (e.g. everything in the last 6 months)

• User finished sorting rather quickly as she knows to click on the header row from knowledge in the head

• No issues with exporting to excel file

Music Director #3

• No issues finding the reporting mode

• User had no trouble with filtering the genre
• Struggled in understanding what date range the reporting data covered (learnability and safety)

• User had trouble sorting by play count, did not realize that the header row can allow sorting (learnability)
  Eventually tried to export to Excel for further manipulation

• No issues with exporting

"Elf"

• No problem finding the "Reporting" tab

• Made a comment implying the filter button was redundant ("You have to click filter now?")
• No issues with filtering but user wants to report multiple genres (e.g. not jazz or world, but only want electronica and rock)

• No issues with sort because the user is knowledgeable with Excel
• However, user does not see what the play counts are for? Is this one week or two weeks?
  • Want to filter play count in each column by date

• No issues with export, user thought the button was very clear

Student User #1

Easily found the reporting tab (learnability).

Removing the piazza-like tag for blue dot was immediately intuitive (learnability, efficiency), at which point adding the electronica genre was also easy.

Immediately decided to click on the correct column header, as she noticed the arrow cue and affordance in the column header (learnability).

The button for exporting to excel was obvious (learnability).

Student User #2

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Student User #3

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