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Learnability

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Safety

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Efficiency

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Second Iteration

Changes to Prototype

  • Mobile app wording: “track/untrack” to “enable tracking” “disable tracking”
  • Differentiate My carpools from Swapping with a new tab## full schedule shows up on bottom## We didn’t want to put instructions on a swap because it would be so intuitive to use, but swapping dates is not a regular function. We made it more descriptive
  • Wiki Markup
    My  Carpools Tab - Changed “You” to “\[the user’s name\]” because “You” was  confusing to some users. Most notably, some non-native English speakers  seemed to have confused “You” with someone’s actual name.
  • Changed View My Full Schedule button to something that can be expanded and collapsed
  • Minor point of confusion - date inconsistencies, used Alyssa’s name instead of Jane’s for the swapping response task. Fixed in revised prototype. Also reworded some of the instructions on the interface that were confusing before.## Gives user’s and Jane’s new driving dates. Also gives link to updated schedule.
  • Displays date next to “Welcome,______.”
  • My Full Schedule now lets you browse between months
  • Colored/bolded Next Date and Swap Date tabs to make them obvious

Prototype Photos

(Upload photos.)

Observations from User Tests

To protect anonymity, we will refer to our three testers for this round as User D, User E, and User F.

User D

Task 1

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Task 2

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Task 3

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Task 4

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Task 5

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User E

Task 1

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Task 2

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Task 3

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Task 4

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Task 5

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User F

Task 1

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Task 2

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Task 3

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Task 4

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Task 5

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Summary of Usability Problems

Learnability

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Safety

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Efficiency

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