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- The user feels confusion between selecting the "Next Date" tab or the "My Carpools" tab.
- He views the full schedule.
- He successfully confirmed his date.
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To protect anonymity, we will refer to our three testers for this round as User D, User E, and User F.
User D
Task 1
Task 2
Task 3
Task 4
Task 5
- The user selected the "My Carpools" tab instead of the "Next Date" tab because he was reading from left to right and saw "My Carpools" first.
- He then views his full schedule and realizes that he needs to check his next date, so he navigates to the next date tab.
- He thinks that something like the next date feature should also be included in the "My Carpools" tab as well.
- He remarks that the "Next Date" tab seemed very intuitive to him.
Task 3
- The user found the swap date radio buttons confusing because he had not previously seen the carpooling schedule under "My Carpools." He found the wording confusing because he didn’t understand exactly who he was swapping with, suggesting that the interface should include the name of the driver under the swap dates.
Task 4
- The user thinks there’s redundancy when agreeing to swap first and then choosing the specific date afterwards. Although changing the interface may raise some safety issues, it may become slightly more intuitive.
Task 5
- The user found the interface very intuitive but had questions about how we would implement it. He was simply asking out of curiosity, rather than offering criticism.Blah Blah Blah
User E
Task 1
Task 2
Task 3
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