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  • The user selected the "My Carpools" tab instead of the "Next Date" tab because he was reading from left to right and saw "My Carpools" first.
  • He then viewed his full schedule and realized that he needed to check his next date, so he navigated to the next date "Next Date" tab.
  • He thought that something like the next date feature should also have been included in the "My Carpools" tab as well.
  • He remarked that the "Next Date" tab seemed very intuitive to him.

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  • The user found the interface intuitive, and did not have much to say about what could be improved here.
  • He thought that there could be more information displayed at all times. Although we wanted to keep the interface simple in order to communicate the information well, we may choose to add more navigable activities.

User F

Task 1

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Task 2

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  •  The user liked the highlighting done to the tabs they thought they would be frequenting, such as "Next Date" and "Swap Date"* The user would have liked to see more information in the full schedule, such as which parent was driving which day.
  • He also mentioned that the tab for next date should have some small indication of when that next date is.
  • He asked about the “+” buttons on the map after the fact, and liked the idea, but stated that there should be an intuitive way to display all of the driving directions at once, like Google Maps would, but for multiple destinations.

Task 3

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  •  The user commented that the interface seemed “too simple” and felt suspicious that something was being hidden from him. * He wanted to know which parents he would be swapping with depending on the date he selected because he may have had friends who were easier to deal with than random parents he met via a website.
  • The user asked that when a user sends swap date requests to multiple other parents (by selecting multiple boxes for swap dates), what would happen when a parent accepts a swap request and there are still other open requests?

Task 4

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  •  Much like a previous tester, the user mentioned the redundancy again. He thought that a user who had used this portion of the interface more than once would be annoyed with having to first accept the swap and then select the date.* At this point, the user mentioned that he would really like the feature of syncing their Google Calendar with their full schedule, so he could decide based off of his other events if the swap was feasible.
  • He commented that the notifications were a very good idea.

Task 5

  • Like a previous tester, the user completed the task easily and did not much to say here. He just asked if there would be more functional activities for the mobile app.

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