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Patient:

Doctor:

Scenario Tasks

User Observations and Feedback

Below are our observations from each user.  We also asked each user for feedback after they have completed all the tasks.

User 1
Observations:

  • Patient
    • did not notice the 24-hr time selector
    • clicked on DrugA to edit (mis-functionality: clicking on DrugA button prompts users whether they have taken the drug at an earlier time, missed the drug, or will be taking the drug now)

Feedback:

  • what about users who do not want to interact every few hours with app (busy lifestyle and just wants to deal with app like once a day)

User 2
Observations:

  • Patient
    • did not notice the 24-hr time selector
    • did not know to click outside the dialog box to escape
    • clicked on DrugA to edit (mis-functionality: clicking on DrugA button prompts users whether they have taken the drug at an earlier time, missed the drug, or will be taking the drug now)
    • "Today" vs "My Pills" tabs were confusing

Feedback:

  • what to do if "miss" many drugs (ie did not use app to log several drug-taking events, for example on a weekend trip without wifi or batteries)
  • how to clear all
  • are there alarm settings
  • what about users who do not want to interact every few hours with app

User 6
Observations:

  • Patient
    • did not notice the 24-hr time selector
    • did not know to click outside the dialog box to escape
    • clicked on DrugA to edit (mis-functionality: clicking on DrugA button prompts users whether they have taken the drug at an earlier time, missed the drug, or will be taking the drug now)
    • "Today" vs "My Pills" tabs were confusing

Feedback:

  • what to do if "miss" many drugs (ie did not use app to log several drug-taking events, for example on a weekend trip without wifi or batteries)
  • how to clear all
  • are there alarm settings
  • what about users who do not want to interact every few hours with app

Prototype Iteration

We made changes to our prototype after our first round of testing, mostly to simplify the user interface and clear confusions users have.  Here is a list of our changes:

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