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- Patient
- clicked on "Add Pill" on page description instead of actual tab at the top
- did not notice the 24-hr time selector; realized and then selected correct time
- did not know end date/start date were optional
- Cycle length dropdown vs clock widget confusion (we used the same one)
- tried swiping on DrugA button to edit (mis-functionality: clicking on DrugA button prompts users whether they have taken the drug at an earlier time, missed the drug, or will be taking the drug now)
- did not know how to navigate away from "Chat" page
- Doctor
- clicked on patient name in chat
- confused where to add drug
- drop down options confusing
Feedback:
- "My Pills" page was confusing; what was difference from "Today" page (both were a list of your drugs)
- hard to get to specific "Patient's Page" without having search for patient each time
- can look for specific date in calendar? can add doctor's notes to calendar?
User 6
Observations:
- Patient
- did not notice the 24-hr time selector
- Cycle length dropdown vs clock widget confusion (we used the same one)
- did not know to click outside the dialog box to escape
- clicked on DrugA to edit (mis-functionality: clicking on DrugA button prompts users whether they have taken the drug at an earlier time, missed the drug, or will be taking the drug now)
- "Today" vs "My Pills" tabs were confusing
- Doctor
- tried to get to "Patient's Page" by clicking on Patient's picture
- tried to get to "Patient's Page" by clicking on Patient's name in the left column list
- red-marked dates in calendar - don't know if that means Patient should take drugs on those days or Patient missed drugs on those days
- clicked on DrugC button to edit (mis-functionality: clicking on DrugC button marks in red the dates of the calendar that Patient missed drugs)
- does not know how to go back or escape pages
Feedback:
- what to do if "miss" many drugs (ie did not use app to log several drug-taking events, for example on a weekend trip without wifi or batteries)
- how to clear all
- are there alarm settings
- what about users who do not want to interact every few hours with app
- suggests if press drug button, it selects, and edit/delete buttons show up for selected drug
Prototype Iteration
We made changes to our prototype after our first round of testing, mostly to simplify the user interface and clear confusions users have. Here is a list of our changes:
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