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For a user, large component of MOOC experience is the ability to network with a large number of learners in class. Given the serious time commitment involved in taking an online course, users want to know what others think about the class. This is currently limited to unorganized conversations, if any, on blog posts, discussion forums, and social networking sites. Users indicate a need for a more organized review system. Additionally, they would like to be recommended classes that are suitable for them. Our interviews revealed that users vary greatly in factors that motivate them to sign up for a class. We use these variables to segment our user groups.
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