...
| Anchor | ||||
|---|---|---|---|---|
|
Learnability
- The panel in which users select carpool partners clearly needs improvements related to learnability since all three users that saw it were puzzled by it. Suggestions they made include moving the address to the right since it's less important and putting simple instructions at the top of the panel. The instructions need to inform the user that they can select multiple people to carpool with and that those people will be informed that the user wants to carpool with them. Also, one user suggested removing, "Other Potential Carpool Partners", as it was confusing.
- For some users, highlighting "Next Date" might not be enough. Perhaps it should be the default tab because it is likely to be the most frequently used tab (which ties in with efficiency). Also, since users read from left to right, the higher priority tabs should be located to the left.
- One user noted that the driving directions interface should more closely resemble Google Maps.
...
- We originally decided not to include the names of the people responsible for the swap dates in the swapping interface because we thought it would be irrelevant and we wanted to maximize efficiency. However, most users wanted that information to be revealed.