Page History

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• Although we attempted to address safety in tasks 2 (having the responsible parent to confirm, so that other parents would know their children hadn't been forgotten) and 5 (allowing other parents to track the responsible parent's drive), we failed to address safety considerations significant safety concerns were uncovered in task 1, the initial group formation. Users were concerned about the safety of their children: why are the class details visible to the public; parents don't have any information about Alyssa and Vladimir before selecting them. They also wondered why their mobile phone numbers were needed. These are improvements we'll make:
  • We decided
  that by having
  • to move signing in or signing up to be the first step so that only registered members can search the site.
  • To prevent class details being open to the public, we decided to have a teacher or coach give out a code
  in order to sign up for carpooling on the site, we could significantly lower the chances of encountering people with questionable intentions
  • that would be used to find the event on getyourride.com.
  • Clicking on the names of other potential carpool partners opens a profile for that person, allowing the user to read about that person and call them.
• Some users were frustrated with the lack of undo options on both the calendar loading and date swapping interfaces. We added the option to toggle the calendar between expanded and contracted states. We changed the date swapping interface from a pop-up screen to its own tab, so that users would be able to navigate away and return at will.

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• Like other testers, the user completed the task easily and did not much to say here. He just asked if there would be more functional activities for the mobile app.

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Safety

• The safety improvements we made based on the feedback we received Task 1 in Iteration 1 (see above) seem to have been successful. Users were less concerned with the safety of their children since they could see a profile for Alyssa and Vladimir. They understood why their mobile phone numbers were needed after reading the brief explanation.
• We originally decided not to include the names of the people responsible for the swap dates in the swapping interface because we thought it would be irrelevant and we wanted to maximize efficiency. However, most users wanted that information to be revealed.