...
- new service request queue in RT
- service transition checklist: Service Readiness Checklist FY2012.doc** Pat and Dave will work on November/December
- license T&C for software acquisition and renewal
- Pat will get sample licenses and add attachments to the service portfolio prototype
- Steve and Dave will work on language in October/November
- rationalize the VSLS product portfolio
- Steve will kick this off in January
...
- New product requests
- on hold for review until after year end renewal cycle (July)
- IS&T Service Portfolio
- emails not functioning (Dave)
- web links not functioning (Dave)
- teams as new content type (Dave)Pat will populate the team list once created
- Andrea continues to populate expiration/renewal dates
- all terms&conditions have been transferred from Software Portfolio FM DB
- review Remedy prototype list of resources/stakeholders at next ITSM Steering Committee meeting 4/17
May 9, 2013 - canceled due to lack of quorum
June 6, 2013
- Software renewals (Allen feels this is going very well, special thanks to Dave for managing this)
- Software release process: looking at all methods of distribution for testing during release project (Software Grid, Debathena, Win Domain/Altiris, Casper)
- Software Portfolio data entry (team emails for coordinators)