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Users were asked to perform the following set of tasks, one after another:1) . In certain cases they would hit other areas of the application that were not being explicitly asked for. For example, some users would create a label for "important" jobs, while others would use the star to signify importance. The database was dumped and reloaded before each user session as an effort to control user testing.
- You just marked a repair job as finished, but you need to get information about that job again. Find the important information about that job.
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- Record the fact that the “Elevator broken” job is important.
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- Record the fact that the “Elevator broken” job is a mechanical job.
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- Assign the “Elevator broken” job to Billy Bob.
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- Record the fact that the “Door lock jammed” job is finished.
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- Find all repair jobs related to McCormick Hall.
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- Record the fact that the “Toilet clogged” job is not finished.
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- Let the mechanic working on the “Toilet clogged” job know that the toilet has not actually been fixed and needs to be fixed immediately.
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- You realize there’s a cockroach infestation in the Maseeh Hall 1st floor restroom. Record that this problem exists and needs to be fixed by Jenks Jenkinson.
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- Find Home Depot’s phone number.
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- Find all jobs that have not been completed but are being worked on by a mechanic.
House Manager
- Problem summary
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
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