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- Did not immediately realize the jobs could be clicked.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Could not figure out how to make the job "important", instead made an update noting that the job was important.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- User hits submit after assigning a mechanic -- does this several times for changes to a job.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Had a very difficult time marking a job as "mechanical". Tried to filter and assign a mechanic.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- A lot of trouble finding all jobs in McCormick, eventually used search feature.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Attempted to click all to remove "McCormick" text from the search bar -- did not realize text still remained.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Assigned a mechanic and then clicked "submit" to save.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Difficulty finding the button to create Difficulty creating a new job.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Kept using "Submit" on update form for any change made to the job, whether it was an update or not (mark complete/incomplete, assign, un-assign).
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
Desk-worker 1
- Could not easily discern the meaning of "important", looked to add an important label.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Attempt to add label by filtering by the given label -- click "Mechanical" to add label.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Confused as to how communication with mechanic was done through the update widget, especially when no previous updates from mechanic listed. "Does starring let him know it's important? I don't know how to communicate him through this."
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- "This is really cool and addictive. I want to assign everything to Jenks Jenkinson and Billy Bobby because I'm Michael McIntyre and I don't want to do anything."
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
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