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- Could not easily discern the meaning of "important", looked to add an important label versus starring it.
- Severity: Cosmetic | Minor | Major | CatastrophicMinor - Choose to use the application in a way unexpected to developers but still works.
- Solution:
- Attempt to add label by filtering by clicking the filter for the given label -- click "Mechanical" to add label.
- Severity: Cosmetic | Minor | Major | CatastrophicMinor - Quickly realized this filters and looked to find out how to add label.
- Solution:
- Confused as to how communication with mechanic was done through the update widget, especially when no previous updates from mechanic listed. "Does starring let him know it's important? I don't know how to communicate him through this."
- Severity: Cosmetic | Minor | Major | CatastrophicMajor - Communication with mechanics is critical to this web application.
- Solution: Show more indication that updates will notify mechanics.
- "This is really cool and addictive. I want to assign everything to Jenks Jenkinson and Billy Bobby because I'm Michael McIntyre and I don't want to do anything."
- Severity: Cosmetic | Minor | Major | CatastrophicGood.
- Solution: Nothing.
Desk-worker 2
- Cannot find a way to mark the job as "important" -- surprised when found the star.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- Had difficulty finding a way to add a label to a job.
- Severity: Cosmetic | Minor | Major | Catastrophic
- Solution:
- User suggested having the "add a label" ability in the left-most column to be with the other labels.
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