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Problem (#people pointed out the problem)

Analysis

Possible Solution

1. Login Page: User mistook the signup form as the login form. (2)

 

The login dropdown is not very visible and the signup form is very prominent.
We are using Facebook/Twitter-style login page which suits applications where user stays logged-in most of the time. However, most users chose to browse as guest and only sign in when necessary.

Display the login form directly on the page instead of hiding it in a dropdown menu and make it at least as prominent as the signup form (bigger and similar layout).  

2. Browse Page: User is lost on what to do and start choosing different image categories while ignoring the Inkbox. (3)

 

No detailed instructions on how to use the system and that there is an "Analyze" capability is given to the user since we only gave them high-level tasks.

Provide newcomers with a tutorial or instructions on how to use the system.  

3. Browse Page: User missed the existence of the "add" round button when a mouse hovers over an image. (1)  

The "add" text and the button might be too small, especially since the tattoos tend to be colorful, making the colored buttons less visible to the user.
A user in fact suggested replacing the "add" text with a big "". However, we were worried that the adding functionality of "" might be confused with the zooming in functionality.

 

4. Browse Page: User overwhelmed by the number of images displayed and would like to have more tags on the images (body part and size in addition to style). (1)

 

 

5. Inkbox: Analyze button completely ignored or confusing. (2)

 

 

6. Inkbox: Analyze button clicked with an empty Inkbox. (2)

 

 

7. Inkbox/Profile: No history of removed image or unliked artists. (2)

 

 

8. Inkbox: User tried clicking on the Trash Can icon but nothing happened. (2)

 

 

9. Inkbox: User tried dragging to add images to the Inkbox. (1)

 

 

10. Inkbox: User confused if Inkbox is collapsible; they tried clicking on the "My Inkbox" text above the Inkbox. (1)

 

 

11. Analyze Modal: Sample images for a given category were thought as selected/own images. (1)

 

 

12. Analyze Modal: When browsing as guest, the text "Signup to like an artist" has no link to go to the signup/login page directly. (1)

 

 

13. Analyze Modal/Profile: User would like to go to an artist page to see more details about artists listed. (2)

 

 

14*. Analyze Modal: * User is not sure what exactly is being analyzed. (2)

 

 

15. Profile/Artist Search: The behavior of the like/unlike button is confusing. (1)

 

 

16. Artist Search/Artist Info Panel: No direct feedback on images that are already selected. (2)  

 

 

17. Undo: Undo message is too similar to an ad-blocker; it went unnoticed (1)

 

 

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