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Our user test was conducted on the user's mobile device on some modern browser (e.g. Chrome, Safari, etc.). The users were given the briefing and tasks to do below.
Briefing
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Problem:
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Our group is trying to solve the following problems for college tourists:
- College tourists often have trouble finding campus events/activities, accessing current students for more specific inquiries.
- Tour Guides tend to spend time repeatedly answering common questions from tourists which detracts time from the tour.
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Goals:
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Our goals for the ConnecTour UI are the following:
- Find out about events on campus
- Facilitate interaction between tour guides and tourists
- Facilitate student-tourist interactions
- Find out about general stats/frequently asked general questions easily
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Information about you, the user:
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- You are a prospective student at CollegeTech University using the application as a tourist.
- You are about to check in/go on a tour at the university.
Tasks
- Check in to a tour and Ask a question to the tour guide.
- Find out the percent of undergraduates that are African-American at the University.
- Find a greek related event happening today or tomorrow.
- Find a story relevant to business school and schedule a meetup with a student who wrote a story.
- Leave feedback for your tour guide.
User 1 Problems
User 2 Problems
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