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changes.mady.by.user Teresa T Lin

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  • Check if there are any new notes from your patients.
  • It seems that your patient Amy is having a headache. You want to check her medication history especially that of painkiller for this week.
  • You think Amy is having her headache because she missed painkiller. You want to tell her about it.
  • You want Amy to take ibuprofen instead of painkiller. You remove painkiller from user’s drug list and add ibuprofen starting from today to end of May, 2 pills, every four hours.
USER #1
  • The user started on the home page of the patient app. When asked to add a new pill, she was confused by and did not immediately understand that the rows on the home page were drug events. She saw "Manage Pills" but did not feel like it was something to go to to add a new pill. She thought maybe she was not on the home page so clicked on the top home button a few times (which did nothing since she was indeed on the home page..). She said she clicked on the home page hoping that the home page would give her a more high-level idea of how to use the app.
    • CATASTROPHIC: she did not know what page she was on. The app did not give her feedback at all.
    • MAJOR: "Manage Pills" did not convey what we wanted to convey. This naming issue has persisted since the first user prototypes where we tried "My Pills" and "Edit Pills" but always had some feedback with user confusion on what that encompasses.
  • When trying to remove a pill from the manage pills page, she clicked on the pill's button only to realize that it was to edit that pill. When she returned to the manage pills page, then she discovered the "-" button next to that pill and deleted it correctly.
    • MINOR: Maybe we should color the button (say bright red) so that the delete button is more intuitive and stand-out.
  • User finally realized that the home page of the app contained drug events and that the app functions as a record for when she indicates (with selecting a drug event and pressing whether she "took" or "missed" the pill).
    • MAJOR/CATASTROPHIC: Our app layout for the home page does not seem intuitive. Perhaps we could have a clearer date and time indication, to emphasize a take-your-medications EVENT as opposed to what seems like a list of pills and some info displayed?
USER #2

Reflection

Our group spent a lot of time and effort designing the look of the user interface and really went into the details of the app. How should a user take a drug? How should the user design a drug? How many messages should the user be allowed to send to the doctor everyday? These are the questions we spend a long time discussing but I think it's worth the time to do it, because those are the key decisions to make for a good user interface.

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