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- Decisions on their own are useless for changing the world. To make a difference you must take action
- Too often, organizations pay, and reward, people for saying smart things, rather than actually doing smart things.
- It's easier – and much faster – to verbalize decisions and analyze issues than to implement pretty much anything. Hence the smart talk trap of taking : talking instead of doing.
- Simplicity in words and actions are very important in business.
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