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2008 Support Pack Transport Process

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These instructions are available as attachments to this page

For the duration of the development freeze a special transport procedure will be enforced for changes to SAP. 
This document explains the approval process. It lists the necessary approvers and documentation, and what steps you need to take in ZUTREQ.
Questions about this procedure should be directed to Sharron Sawyer, QA Analyst at ssawyer@mit.edu  or 617-258-0235.
 Two possible transport paths during the Support Pack Project

  1. Fixes for issues found during unit testing in SF2 or SIT/UAT in SF6Transport path = SF2 to SF6:
    Approver: Wendy Bastos (QA)
    Transports will be made to SF6 daily after 5pm.
    What to do in ZUTTREQ
    Select SF6 as the 'To' environment. The ZUTTREQ program will send the request to Wendy Bastos for approval. After she has given her approval Ron will move the transport(s) to SF6. There is no other destination for these transports other than SF6.
    These transports should be associated with RT tickets recorded in the Request Tracker SAP::Tests Issue queue under project name SAP Support Pack 2008.
     
  2. Critical fixes for issues found in Production (submitted from November 3, 2008 through December 26, 2008). 

(At this point it should be clear the business owners considers this change critical and requires an immediate fix.)
Transport path = SF2 to SF5 (transport will automatically go to SH1 & SF6 too)
Please note whether this transport needs to go into Production at 'Close of business' (COB) or 'as soon as possible' (ASAP).
Approver: Wendy Bastos (QA)
What to do in ZUTTREQ
Check 'Critical' and 'To' environment as SF5.  After Wendy's approval Ron will automatically move the transport(s) to SF5, SH1, and SF6.  These transports should be associated with RT tickets recorded in the Request Tracker functional team queues.
These transports must be double tested, meaning tested in SF5 AND SF6 before going to production.
 After Successful Testing
Transport Path = SF5 to PS1
SAIS functional teams must obtain approvals from all three groups below:
-         Gillian Emmons (primary for business owners), Magdalene Lee (backup for business owners)
-         Bart Dahlstrom (SAIS Admin Comp), Kevin Lyons (backup)
-         Wendy Bastos (SAIS QA), Sharron Sawyer (backup)
  They also must also provide the PEC or mini-spec, SAP test cases with results in the Z:\QA\QA\Admin_Testing\ <Business Area> Case_Review folder and forward the ZUTTREQ email to SAP-CHG@mit.edu.
Production (PS1) transport procedure during Support Pack Go Live weekend
If production transport processing is needed during go live weekend (12/12 - 12/14) please call Sharron Sawyer (617-258-0235).  It remains the responsibility of the SAIS team leads to secure the appropriate approvals within the RT ticket in question.

  • If the SAP-Chg coordinator has a computer, they will process the RT ticket and call Ron Parker (617-253-1339).
  • If the SAP-Chg coordinator does not have a computer, they can call Ron Parker and give verbal approval for the transport request.

Resumption of normal transport cycle
On December 29, 2008 SAP system SF6 will be opened for testing activities by all SAIS personnel and business owners. The normal QA rules (documents in the review folders, all business owner approvals captured, RT tickets updated) will resume at that time as well.  All changes approved on or after December 29, 2008 will be considered part of the January 8, 2009 transport cycle.


Contact Information:

Gillian Emmons
Director of Accounting Services
and Controller
617-253-2777
gemmons@mit.edu

Magdalene Lee
Asst. Controller
617-452-2128
mcnlee@mit.edu


 

 

Bart Dahlstrom
ERP Systems Manager
617-253-9605
bartd@mit.edu

Kevin Lyons
Technical Services Manager
617-258-6483
781-588-2291
klyons@mit.edu

 

 

Wendy Bastos
Software Quality Assurance Manager
617-258-9197
wbastos@mit.edu

Sharron Sawyer
Quality Assurance Analyst
617-258-0235 office
617-817-4414 mobile
ssawyer@mit.edu

Amanda Gilbert (Alternate)
Sr. Quality Assurance Analyst
617-258-7318 office
781-780-8338 mobile
agilbert@mit.edu

Ron Parker
Sr. Technologist & Team Leader,
SAP R/3 Administration
617-253-1339
rep@mit.edu

Bob Romanowicz
Logistics Team Leader
617-452-3131
rroman@mit.edu

Julie Block
HR Payroll Team Leader
617-258-0794
jblock@mit.edu

Hao Wen
Financial & EHS Team Leader
617-324-8936
hwen@mit.edu