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Prototype photos
Briefing
Hungr is a way to order food with friends. It allows you to make group orders from your favorite restaurants without all the fuss that is usually associated with arranging group orders.
Scenario Tasks
The tasks were presented in the format of a single mission, with the hope that the interface itself would be able to guide the user along.
Users were told:
"You want to order Indian food with your friends Jenny, Pablo, Chris, and Lily, but you aren't sure which restaurant they would like to order from. Place an order involving all of your friends."
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User 1 Test (little premise given; again, to see user response to lack of information):
unmigrated-wiki-markup\-Seems hesitant overall
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-"Where's the order button?" (On initial screen, wants to order food right away rather than just select restaurant)
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-"Are they supposed to be with me right now?" (Referring to friends)
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-"I think if I'm ordering with friends they'll be right next to me, not on Facebook"
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-"Oh I could have just clicked \ [send invite\]"
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-Ok, we really need a better initial explanation, or more affordances for what the user is actually doing
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-Was under the impression that he was just paying for \ *his food*, not paying for all and running an order
User 1 Comments:
-"Good for company/group meetings"
-Suggested that we have more affordances for "payer" (should indicate that organizer is the one paying)
-Didn't seem to agree with concept.
User 2 Test:
unmigrated-wiki-markup\-Invited friends first (rather than choosing restaurant)
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-"This looks very much like the facebook thing" (in reference to add friends)
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-"This seems like what I would do to pick the place, but then there's this order thing"
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-"Don't know if \ [optional message\] is some sort of chat thing"
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-"Feels strange. Feels permanent." (on send invite)
(At communal restaurant selection)
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-Torn between clicking "choose" and clicking check box
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-Notices that his friends are starting to check boxes
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-"Looks like Jenny voted twice. (oh, they can do that)"
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-"I'm going to wait for people"
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-Confused a bit because count looked like radio button (when it was at zero)
(At ordering)
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-"I want to go family style."
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-"I was planning on adding this item and then splitting this item"
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-Splitting seemed to work.
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-Wait, are we offering splitting to things that have already been ordered?
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-Sit here and wait. Seems to be a need for check box.
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-"Pressing \ [review and submit\] will move everyone forward"
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-Review and submit highlighted
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-User doesn't seem to be sure what's going on elsewhere. More affordances for done?
User 2 Comments:
-Couple things that didn't seem obvious. If I was invited, done button? After the first time, totally get it. First time, wasn't inherently obvious. Basically, need more affordances for being done.
-Would get the idea with the red and green background thumbnails. However, less obvious of the color change. (when presented with option of thumbnail photos toggling between green and red to indicate "done".
-In the actual menu, maybe highlight things that have been ordered?
-Fairly easy to order family style.
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