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This page holds a copy of the various files used for dashboards by various lines of business. This is in case of accidents to any of the fileservers on which these files operationally live. |
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Notes: |
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* In FY2010, the service desk consolidated itself into essentially one dashboard, collapsing as many as 10 other dashboards into it. |
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Later, the Service Desk team leaders opted to discontinue production of the help desk dashboard entirely. |
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They retained the *ACD* and *Client Satisfaction* reports as produced by Rob and Elaine on a weekly basis. |
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* AdminIT moved away from a graphics-oriented warehouse-to-excel database dashboard towards "just the numbers thanks" BrioQuery, and now that dashboard is discontinued. |
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Dashboards that continue to be produced at least for now include Net-Security, StopIT, and DMCA (all for ITSS), MobileDevices, VoIPHelp, and Software Distribution. |
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