9/28/2012
Participants:
Patricia Adams, Gartner Consulting
Chris Gresham
Tim McGovern
Oliver Thomas
Jozsef Doczi
Patricia Sheppard
BMC Remedy CMDB
- no one vendor or product in play for a front end
- companies building apps internally
- customization effort
- web services being built on top of the platform
- http://www.ii2p.com front ends for customer
- ADDM tool for building out CMDB
- dependency mapping tool
- build relationships and topology
- OSI stack
- credential level access to scan
ServiceNow CMDB
- no one vendor or product in play for a front end
- better interface
- less widows
- more out of the box
- sw vendors are building new modules for the platform
- HR
- Procurement