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Why do use cases? A use case is a formalized story that describes how someone or something procedurally interacts with an existing or proposed system. Basically it is a list of steps, typically defining interactions between a role (actor) and a system, to achieve a goal. The actor can be a human or an external system. Use cases provide the requirements, development, and testing phases a guidebook to describe complex systems and processes in an easy to understand way.  They help document, categorize and prioritize requirements as well as validate stakeholders at various levels.

Panel

Steps:

  1. Identify: Distinguish the actors and end users of the process or system
  2. Analyze and Understand: Document the workflow or business process you are automating in the system
  3. Review: Completely describe the functional processes involved in getting that particular process completed from start to finish

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