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This page allows CSS Managers and others to insert proposed agenda items directly into the work agenda of a specific CSS Managers' or other meeting. Scroll down the page to see meeting dates in the future. Use a simple bulleted list of what the topic is and who has proposed it.
Archive of past meetings.

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2010

11 am:30am, N42-286, CSS Managers Managers

Agenda

  • A Tale of Two Data Incidents - Tom Jagatic conducting

Wiki Markup
all this is off the record. \[sic\].

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03/24/2009

Main Topics (phrase and amount of time needed)

  • CSS All Hands agenda for May (XX minutes, ??)
  • LSU service defs (10 minutes, othomas)
  • FY11 Managers Retreat

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  quarterly reports due
  •  PA Calibration
  •  operational reviews

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4/27/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

Preamble from Wilson: Deb is presenting to IT-SPARCC tomorrow; end-of-April has been decided as the drop-dead date for having a costed plan and strategy for Email project.  DLCs need to know.  Develop a metric to have on hand: unit cost per mailbox.  

  • PGP Roll Out and Final Steps (Patrick McNeal)
    • child of HIPD project from summer 2008.  Installer, internal support expertise, etc.  Release team finished in March, release team feels it is done.  But there are issues that continue apart from or beyond the release.
      • No one group has "taken ownership" of PGP going forward. 
        model a: task force group owns the problem soup to nuts until steady state; 2 to 3 engineers do it all.  The team acquired the skills themselves and did it all.
        model b:  chunks of functions are matrixed out and corralling a piece of each function for a product is a major project, with uncertain outcome.
        issue for us: how to change from a product oriented IS&T to a service-oriented IS&T will be a challenge for us.
        Tim's take: HIPD / PII is actually a service of ITSS, and PGP is a component of the portfolio.  But it takes some convincing for some around IS&T. 
        chris' take: some machines that need PGP are not under SLAs, but we will just take care of it; track the number of machines done "not under SLA" and we sort it out internally.  To send an SLA-oriented staff person out to do these non-SLA machines "will put additional pressure on the SLA position."
        outcome: Patrick and Tim will meet and work it out.
      • The operational component of "recovery" is a number one support problem for us.  Tim will be moving on it.
      • we're committed to make all this happen by January 1 for compliance with Mass Law.
  • Wiki Markup
    Iriina will meet with Barbara and Jana for VoIP transition, in the wake of Elliott's announcement.  who will be her backup over the summer?  \[Mark ...\]
  • Assignment of items around cost-savings.  Chris, Jon and Barbara will be the CSS core team for handling cost-savings matters, like assessments.    CSIRs job is to spawn projects done by good people who get back to the team.  
    Task force ideas is at the million dollars and up level; less than that is "just do it", like Athena printing. 
  • Roundtable: 
    • IE8 is coming with a wait recommendation.  Wilson: what else are we desupporting to take in IE8?  Jon's response: IE 6.
    • Training Alignment Team working on a Train the Trainer program, looking for a body in IS&T to use as a cavie subject.  Distributed authoring within the IS&T web site, an idea of Wilson's.  Eight three-hour classes, once a month, to train people who don't train professionally in how to train.
    • Swept credit charges are down from 19K to 2K -- good job. 
      Be sure to certify salaries.
  • Performance Appraisals  
    • We will be doing them.  View it as an opportunity to help the individual with sincere recommendations for improvement.
    • No one should be "surprised".
    • Have goals for yourself and your staff, to map into the goals for CSS.  3 to 5 high level goals.  Ratings should be really honest. 
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03/31/2009

Main Topics (phrase and amount of time needed)

  • Poss. CSAIL research engagement on auto help (othomas, 15m)
  • Doings in the PCI support space (tjm, 5m)
  • Avoid recap of 4/26 (othomas, 45m - 5m)
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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • operational review - any questions or concerns?
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Outages: Chris (vacation), Barbara (15 day DL )

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5/4/2010

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  •  CSS billing updates (Rob Smyser) 20 minutes
  •  Office 2010 release effort - Pat

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  W7 image on new Dells (targeting July) - Chris
  •  DCAD Planned presentations at ITPartners June 3rd: (Using Social Media for Communication - Robyn Fizz is main presenter - Dave will also be presenting; Search Engine Optimization - Lisa, Dave; How to Manage an Effective Technology Project - Myra Hope; Considerations when Choosing a CMS - Lisa, Dave, Rebecca, Yang; FileMaker Server and New FM Features - Cecilia Marra, Stu Dietz) - guess who
  •  e-Learning Authoring Project Kickoff

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5/11/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • Discuss ramifications of recent organizational change announcements
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04/07/2009

11 am, N42-286, CSS Managers 

Agenda

  • Training Team presentation, by Kate Kibbee
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04/14/2009

Main Topics (phrase and amount of time needed)

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  CSS All Hands 6/17/10 - should we start planning?
  •  staff accomplishments for IS&T All Hands
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Outages: Pat at fellowship all day - graduation tonight!!!

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5/18/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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04/21/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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04/28/2009

Main Topics (phrase and amount of time needed)

  •  Outlook 2010 - resources and time line Outlook 2010 Release Decision
  •  New Billing Processes for CSS - update? share what we know? (5-10 minutes)
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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

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5/25/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/05/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/12/2009

Main Topics (phrase and amount of time needed)

  • IS&T Software Portfolio presentation (Paul Heffernan) 15min
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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  PM Support Group (Pat)
  •  All Hands 6/17 (Pat)
  •  project reviews coming up in July - need to get any new work in Daptiv asap
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Outages: Chris Gresham and pat Shepard OOF 5/28

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6/1/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/19/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/26/2009

Main Topics (phrase and amount of time needed)

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • Pat at Sloan Executive Education class all next week (Endicott House)
  • project reviews scheduled 7/1/10
    • awaiting project list
    • need to get new work into Daptiv asap (not sure we have any except possibly AUX Authoring Tool)
    • update current work
  • Updated CertAid tool - now handles certificates creation!

    6/8/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

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Main Topics (phrase and amount of time needed)

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06/02/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/09/2009

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  project reviews to be rescheduled
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    6/15/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/16/2009

Canceled


  • 6/22/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

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Main Topics (phrase and amount of time needed)

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06/23/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/30/2008

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  Q4 reporting and Report to the President
  •  project reviews 7/9/10
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    6/29/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

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Main Topics (phrase and amount of time needed)

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

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