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This page allows CSS Managers and others to insert proposed agenda items directly into the work agenda of a specific CSS Managers' or other meeting. Scroll down the page to see meeting dates in the future. Use a simple bulleted list of what the topic is and who has proposed it.
Archive of past meetings.

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2010

11 am:30am, N42-286, CSS Managers Managers

Agenda

  • discussion of the calibration process, led by Wilson.
  • org changes, led by Wilson
    -- a quick session on Friday after lunch on the new org structure.  Sr IS&T mgmt will be introduced to it on Thursday.  Have a 4 to 5 pm convivial session.
    Socializing of this will occur starting on Monday 5/4.  Meeting first with the historical team; then meet again as the new team, to conceptualize moving forward.  Groups with the most changes will convene first.
    -- new budgets / structures etc. will really take place July 1; no changes in accounts structure or the work in the immediate future. 
  • Roundtable
    • QR material due - Rob
    • CPW happened; ACCORD news will be announced later; school has two weeks to go.
    • DITR's Justin Fleming is promoting to SLA team, to be backfilled by contractor.  SLA count +1, a research lab (the second) on the 5th floor of E19.  One DLC is looking for possible replace-the-Dept-tech pricing; only one reduction request from 4 hrs to 2 -- may undertake it as an experiment.
      Dell imaging process has a snag or two but is being worked on. 
    • ATIC is working on commencement related projects, esp wrt accessibility map for campus, esp on outdoor boards.
    • Exchange and WebSite projects are butting heads in contending for the same resources.  Training's worry is about Exchange.  Mark is trying to cross-leverage the doc people to help with training, training people to help with docs.
    • Jana reports about the billing process; VoIP transition leading to more training requirements of the CSRs, "here's how to use the phone" presentations.. 
    • Help Desk Service Center is abandoning the printer business.  KSL will be doing it instead, as an offshoot of their established Athena business and independently contracted DLC repairs.  Targetting May 11.  There will be a web form for folks to fill out to request a visit.
      -- ACD message-on-the-fly capability is finally working.  
      (Wilson says that 3down will start posting emails about changes to it, a Jeff Schiller project)
    • Tim reports that Monique is moving into more incident response work to help free Mike to do more work that requires him; working the egregiously unresponded-to tickets about security risks.  There is some evidence that RT-generated emails aren't getting through -- suspicion is SpamScreening either within IS&T mail system or at private servers like CSAIL. 
    • Jeff has been communicating to clients about the likely effect on them of organizational changes here. 
    • Anne learned something new about the KSL changeover.  The clients pay KSL directly so there isn't much impact on our business flow. 
      Anne is rebudgeting various selected accounts to reflect layoffs and changes in professional development policies.  You know who you are.  Let Anne know if you know when there are forecastable changes in your spending.
    • TSM energy savings tool is beta-testing now.
    • IS&T has a printer inventory project to count what we have and decide if savings are possible, led by Jon's energy-oriented enthusiasm.  I'll allot Jon to responsibility for those wrt to CSIR.
    • Wilson's addendum:
      Exchange presentation reviewed with Jerry; IS&T will switch to Exchange soon, as a cavie entity for the transition project.  Flipover will take a week, since we're including the calendar aspect of Techtime.  250 people in IS&T are not now on Exchange. 
      Apple IS&T senior individual visiting on Friday. About how Apple operates on a lean, mean path, in an environment of people very much like ourselves.  Their business processes around technical support seem to be industry-leading.  Tim will recirculate Jay McSweeney's note announcing a broad-audience meeting.

05/05/2009

Main Topics (phrase and amount of time needed)

  • CSS All Hands agenda for May (XX minutes, ??)
  • LSU service defs (10 minutes, othomas)
  • FY11 Managers Retreat

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  quarterly reports due
  •  PA Calibration
  •  operational reviews

...

4/27/2010

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • Poss. CSAIL research engagement on auto help (othomas, 15m)
  • Doings in the PCI support space (tjm, 5m)
  • Avoid recap of 4/26 (othomas, 45m - 5m)
  •  

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • operational review - any questions or concerns?
  •  

Outages: Chris (vacation), Barbara (15 day DL )

...

5/4/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/12/2009

11 am, N42-286, CSS Managers 

Agenda

  • Getting started on Unit Costing (10 minutes discussion)
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05/19/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/26/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/02/2009

Main Topics (phrase and amount of time needed)

  •  CSS billing updates (Rob Smyser) 20 minutes
  •  Office 2010 release effort - Pat

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  W7 image on new Dells (targeting July) - Chris
  •  DCAD Planned presentations at ITPartners June 3rd: (Using Social Media for Communication - Robyn Fizz is main presenter - Dave will also be presenting; Search Engine Optimization - Lisa, Dave; How to Manage an Effective Technology Project - Myra Hope; Considerations when Choosing a CMS - Lisa, Dave, Rebecca, Yang; FileMaker Server and New FM Features - Cecilia Marra, Stu Dietz) - guess who
  •  e-Learning Authoring Project Kickoff

...

5/11/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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06/09/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/16/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/23/2008

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  CSS All Hands 6/17/10 - should we start planning?
  •  staff accomplishments for IS&T All Hands
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Outages: Pat at fellowship all day - graduation tonight!!!

...

5/18/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/30/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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07/07/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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07/14/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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07/21/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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07/28/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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08/04/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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08/11/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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08/18/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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08/25/2008

Main Topics (phrase and amount of time needed)

  •  Outlook 2010 - resources and time line Outlook 2010 Release Decision
  •  New Billing Processes for CSS - update? share what we know? (5-10 minutes)
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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

...

5/25/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

  • IS&T Software Portfolio presentation (Paul Heffernan) 15min
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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  PM Support Group (Pat)
  •  All Hands 6/17 (Pat)
  •  project reviews coming up in July - need to get any new work in Daptiv asap
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Outages: Chris Gresham and pat Shepard OOF 5/28

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6/1/2010

11:30am

  • awaiting the first agenda item
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09/01/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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09/08/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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09/15/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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09/22/2008

11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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09/29/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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10/06/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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10/13/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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10/20/2008

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • Pat at Sloan Executive Education class all next week (Endicott House)
  • project reviews scheduled 7/1/10
    • awaiting project list
    • need to get new work into Daptiv asap (not sure we have any except possibly AUX Authoring Tool)
    • update current work
  • Updated CertAid tool - now handles certificates creation!

    6/8/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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10/27/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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11/03/2008

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  project reviews to be rescheduled
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    6/15/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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11/10/2008

Canceled


  • 6/22/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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11/17/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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11/24/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/1/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/08/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/15/2008

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  Q4 reporting and Report to the President
  •  project reviews 7/9/10
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    6/29/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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12/22/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/29/2008

11 am, N42-286, CSS Managers 

Agenda

  •  

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  
  •  awaiting the first agenda item
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