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1. If necessary, revert each development object to be changed to the version currently in Production. In-process changes should be saved as a non-transportable copy of the object, as a downloaded text file, or as a printed listing.
2. Change the development object(s) to implement the required fix.
3. Perform unit testing in SF2.
4. Release the transport(s) once unit tested
5. Create a ServiceNow 'test' deployment request, select 'Routine' as the 'Type', leave the 'State' as pending, and send an email to Lori Singer who will change the 'State' to 'Work in progress', along with approval notes in the Notes tab.
6. When executing ZUTTREQ, make sure SH2 is the 'To' environment, and include the ServiceNow request number from step 5.
7. Include the ZUTTREQ details in the ServiceNow request as usual.
8. During SIT, transport the fix to SH2 and test to confirm the efficacy of the fix.

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1. If necessary, revert each development object to be changed to the version currently in Production. In-process changes should be saved as a non-transportable copy of the object, as a downloaded text file, or as a printed listing.
2. Change the development object(s) to implement the required fix in SF2 and SH1.
3. Perform unit testing in SF2 & SH1.
4. For the change in SF2:
   1. Release the transport(s) once unit tested
   2. Create a ServiceNow 'test' deployment request, select 'Routine' as the 'Type', leave the 'State' as pending, and send an email to Lori Singer who will change the 'State' to 'Work in progress', along with approval notes in the Notes tab.
   3. When executing ZUTTREQ, make sure SH2 is the 'To' environment, and include the ServiceNow request number from step b above.
   4. Include the ZUTTREQ details in the ServiceNow request as usual.
   5. Transport the fix to SH2.
5. Since SH1 functions as both the dev and test environments, after unit testing in SH1, perform the usual regression and user-acceptance testing in SH1 also.
6. Perform testing required to confirm the proper functioning of the fix in SH2 (as part of the SP application process).
7. For the tested change in SH1:
   1. Release the transport(s) 
   2. Create a ServiceNow 'Prod' deployment request, as usual, including ZUTTREQ details, etc. 
   3. Obtain the required approvals.
   4. Transport the fix to Production.

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