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New metrics ideas can be introduced at any time. Continuous improvement efforts seek to move prospective metrics to possible, and possible to operational, within the normal operations of the teams involved.
Metrics Quadrant | Training | Accessibility & Usability | Documentation |
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Client Satisfaction or | Satisfaction with Hands-On Training | Could be developed -- apparent Uptake of Review recommendations as demonstrated in | To be developed |
Resource Utilization | Seats Filled, total N | ATIC Lab Student Users, N of | To be developed |
Resource Utilization | Classes Offered | Adaptive Device Loans | Pages Updated Per Topic Category |
Process Performance | Average Seats Filled per Class | Accessibility Reviews, avg duration or rate of completion (how long do they take?) | To be developed |
Finances | to be developed | no revenue expectations | no revenue expectations |
Definitions and Means of Production
The AUX Metrics Definitions page holds a table listing metrics we have in some detail, and identifying measures we'd like to build.
Five (or more) Quarters of Measures Presentation
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{viewxls:name=AUX TRAINING metrics.xls|viewgrid=true}
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Team Leaders upload fresh versions of their metrics documents here. |
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These macros are experimental attempts to get the metrics, and *charts* that steve winig prefers to have, to actually render on the wiki page. These PDFs generate JIRA exception requests, and MIT's wiki-support has already escalated them to the confluence people. So we wait.
One solution to try is to render the Present page of the spreadsheet as a Bitmap in Word, and post that, just for presentation.
{viewpdf:name=Training FY2010-2QMetrics-and-Reports (2).pdf} save as PDF from inside Excel
{viewpdf:name=Training-graphs.pdf} (PDF printed from Excel 2003 format
{viewpdf:name=Training-graphs-again.pdf} (created by PDF printed again to a PDF)
{viewxls:name=Copy of Training FY2010-2QMetrics-and-Reports (2).xls|sheet=Present|row=41|col=13}
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