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- Observations & Interviews. Give a narrative of the three people that you observed and interviewed. Don't use their names. Don't identify the users by name, but do describe who they were. Each narrative should include a particularly interesting moment -- a breakdown or workaround that exhibits a feature of the problem you're aiming to solve.
- User Classes. Describe the user classes that you have identified, and their major characteristics.
- Needs & Goals. Describe the goals that you have identified, with reference to the observations you made.
Problem Statement
Interviews & Observations
User Classes
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It is difficult to effectively and efficiently analyze and observe athletes' performance progress over the course of a season or career. It is also difficult to pinpoint what factors lead to good or poor performances in the data.
Stated Needs during Interviews
- Collegiate Head Coach
- "Design workouts depending on performances"
- "Easily pull up records"
- Collegiate Assistant Coach
- "See how individual athletes respond to different training methods"
- "Easily record workout splits"
- Collegiate Recruiting Coordinator
- "See trends of prospects' performances toward end of high school career"
- "Compare multiple prospects performances"
User Classes
- Coaches
- High School, College and Professional Trainers
- Specialized Coaches for distance events, field events, and sprinting events
- Fitness Trainers
- Spends the most time with the athletes
- Has access to workouts, and up to date on injuries
- Is able to currently see vague overall trends due to changes in personal best times
- Scouts
- College recruiters looking at high school prospects
- Only has official data to observe from competitions or from visiting and watching practice
- Often needs to compare multiple athletes when deciding which to recruit
- An outsider looking into a situation often lacks the overall trend of an athlete
Needs & Goals
- Coaches
- Users can track athletes' progress / history
- Users can view performance of athletes with certain features
- Users can record workout information quickly and efficiently
- Users can easily see overall performance trends
- Scouts
- Users can track athletes' progress / history
- Users can view performance of athletes with certain features
- Users can easily compare prospects
- Users can understand significant trends and process patterns in potential recruits