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This page allows CSS Managers and others to insert proposed agenda items directly into the work agenda of a specific CSS Managers' or other meeting. Scroll down the page to see meeting dates in the future. Use a simple bulleted list of what the topic is and who has proposed it.
Archive of past meetings.

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2010

11 am to noon:30am, N42-286, CSS Managers Managers

Agenda

  • Quick look at the new CSS Managers wiki page (smyser)
  • Quick recap: Hermes week one (othomas)

As it happened...

Jana joined us by phone from home.
We began with hot items roundtable, including the agenda items as we came round to them...

  • Mary -- "accessibility features" will be on the campus map in a static PDF format.  This is very exciting.
    In campus map version 2, the features will be integrated in as something searchable and printable.   Campus map v.2 is being built and could be checked out interactively at map-dev.mit.edu
  • Tim  -- MassRegs has finalized regulations for data breach; a comprehensive plan from MIT is due Jan 1 to stay in compliance and MIT is increasingly aware that it is not going to make it.  There are ramifications felt at the senior level of the Institute.  Big impact on ITSS, with blowback to the other sections of CSS that may be asked to comment on encryption of regulated data.
  • Barb  -- a.) Josef Doczi is on extended medical leave in Hungary until at least the turn of the calendar year.  A temp has been hired for the Help Desk to backfill in the call center; an excellent fellow recently from Harvard.
    Karl Witt is assuming Bomgar responsibility in Josef's place.
    b.) HR Payroll Service Center is looking at sharing Hermes wiki as a common knowledge base, part of the larger effort to make the HR Payroll situation better.  HR Payroll is #1 on Terry Stone's radar.
  • Jon  -- Oracle Client is being refreshed; choice between 10.x and 11.g not yet made.  Our current version 9 is something like five years old and is becoming unsupported in some important product, prompting the refresh.
  • Mark -- old SAP documentation is being refreshed, with resources from SAIS but coordinated by CSS. 
    Payroll documentation (which was all created by Mark) will be stable until next summer.
  • Kate -- SAP courses are being refreshed.  Kate will connect with Mark so the documentation and training perspectives are in sync.
  • Oliver -- Hermes is now alive for Helpdesk use and IS&T viewing at kb.mit.edu.  Ability to author is administered somewhat by request in order to have team-level introduction to system and authoring expectations.  DITR is a target client, as is DCAD.  DCAD wants to move its web publishing tip-set out of AFS into Hermes.
    Oliver will be gone for two weeks starting tomorrow.
  • Chuck -- an 8-hour per week SLA is starting up with Libraries.  This is a new use of DITR, where a DLC with an active IT organization of its outsources desktop support to IS&T in order to concentrate on the application of IT within its own core business (namely academic research).
  • Jana -- strides have been made to get a much larger proportion of VoIP tickets resolved without mandatory escalation to OIS.  
  • Jeff -- Testing the HR prioritization of help with hiring system discussed last time, Ken Lloyd proved to be very helpful with a level 2 position that had been open a long time with very few resumes submitted.
    Jeff will be involved in the News Office's search for a web strategist for the home page (recently mailed around by Susan Curran).
    Must move the Filemaker Users group meeting to accomodate the All-hands on 11/7; the move is underway.
  • Wilson --
    a.) has created an Exchange project wiki to contain the for-now private material needed by the team to do its work.
    b.) partly because of the Exchange project meeting he attended, Wilson has identified a need for someone in CSS to be the coordination point for all the commitments of people to projects.  Putting so many CSS people on so many projects will not scale.
    c.) some sort of central tool to take care of this needs to be adopted.  it's likely that daptiv can play this role when CSS is ready to use it.  daptiv has also put a change in resource requesting into the next planned release, in which projects can request specific individuals and not just a resource type to be filled from the pool. 
    Action item is for Rob to coordinate with Darlene a session on how CSS should go about adopting Daptiv as a work coordination tool.  Collect questions from the managers and leads, and have a two-hour afternoon demo center meeting about it.

We should have the meeting next week even though Wilson is away.

In Wilson's absence, he plans to appoint a delegate to act as him, including going to VP-staff meetings, etc. if needed.  No hiring and firing (you're safe, you now who you are).  Tim will be Wilson's avatar for next week's trip. 

The All-hands agenda has turned into Lunch for the first 30 minutes (12-12:30), then 12:30 to 1:30 Q&A town meeting, then jerry joins us at 1:30.

Notes

  • Jana works from home and cannot attend; access phone number is 781-436-3630. 

11/04/2008

Main Topics (phrase and amount of time needed)

  • CSS All Hands agenda for May (XX minutes, ??)
  • LSU service defs (10 minutes, othomas)
  • FY11 Managers Retreat

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  quarterly reports due
  •  PA Calibration
  •  operational reviews

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4/27/2010

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • Poss. CSAIL research engagement on auto help (othomas, 15m)
  • Doings in the PCI support space (tjm, 5m)
  • Avoid recap of 4/26 (othomas, 45m - 5m)
  •  

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • operational review - any questions or concerns?
  •  

Outages: Chris (vacation), Barbara (15 day DL )

...

5/4/2010

11:30am11 am to noon, N42-286, CSS Managers 

Agenda

  • Review software vocabulary for Software Grid (jmhunt & atticus)
  •  

Notes

  • Wilson is traveling
  • Oliver will be traveling and will not be able to attend this meeting

11/7/2008 -- CSS All-Hands

12 am to 2 pm, Broad Auditorium, CSS All-Hands

Agenda

  • 12:00 to 12:30 Lunch
  • 12:30 to 01:30 Q & A, Town Meeting-style, mostly about the IS&T Organizational Assessment with Accenture.
  • 1:30 to 2:00 Jerry will join us.

Notes

  • Oliver will be traveling and will not be able to attend this meeting
  • Jonathan will be traveling and not able to attend this meeting

11/11/2008 - Veterans' Day (MIT Closed)

11/18/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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11/25/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/02/2008

Main Topics (phrase and amount of time needed)

  •  CSS billing updates (Rob Smyser) 20 minutes
  •  Office 2010 release effort - Pat

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  W7 image on new Dells (targeting July) - Chris
  •  DCAD Planned presentations at ITPartners June 3rd: (Using Social Media for Communication - Robyn Fizz is main presenter - Dave will also be presenting; Search Engine Optimization - Lisa, Dave; How to Manage an Effective Technology Project - Myra Hope; Considerations when Choosing a CMS - Lisa, Dave, Rebecca, Yang; FileMaker Server and New FM Features - Cecilia Marra, Stu Dietz) - guess who
  •  e-Learning Authoring Project Kickoff

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5/11/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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12/09/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/16/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/23/2008

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  CSS All Hands 6/17/10 - should we start planning?
  •  staff accomplishments for IS&T All Hands
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Outages: Pat at fellowship all day - graduation tonight!!!

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5/18/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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12/30/2008 -- Cancelled

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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01/06/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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01/13/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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01/20/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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01/27/2009

Main Topics (phrase and amount of time needed)

  •  Outlook 2010 - resources and time line Outlook 2010 Release Decision
  •  New Billing Processes for CSS - update? share what we know? (5-10 minutes)
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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

...

5/25/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

  • IS&T Software Portfolio presentation (Paul Heffernan) 15min
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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  PM Support Group (Pat)
  •  All Hands 6/17 (Pat)
  •  project reviews coming up in July - need to get any new work in Daptiv asap
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Outages: Chris Gresham and pat Shepard OOF 5/28

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6/1/2010

11:30am

  • awaiting the first agenda item
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02/03/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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02/10/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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02/17/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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02/24/2009

11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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03/03/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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03/10/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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03/17/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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03/24/2009

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • Pat at Sloan Executive Education class all next week (Endicott House)
  • project reviews scheduled 7/1/10
    • awaiting project list
    • need to get new work into Daptiv asap (not sure we have any except possibly AUX Authoring Tool)
    • update current work
  • Updated CertAid tool - now handles certificates creation!

    6/8/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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03/31/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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04/07/2009

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  project reviews to be rescheduled
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    6/15/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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04/14/2009

Canceled


  • 6/22/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

...

Main Topics (phrase and amount of time needed)

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04/21/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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04/28/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/05/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/12/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/19/2009

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  Q4 reporting and Report to the President
  •  project reviews 7/9/10
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    6/29/2010

11:30am11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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05/26/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/02/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/09/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/16/2009

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/23/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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06/30/2008

11 am, N42-286, CSS Managers 

Agenda

  • awaiting the first agenda item
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Main Topics (phrase and amount of time needed)

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Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

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