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- We redesigned the homepage to better fit on narrower devices.
- We added a drop down for times to the event details page.
- We added a poster to the event details page to communicate the poster metaphor.
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- After getting the users who would participate in the test, we told them that we created a website to help with the tracking of results for advertised events.
- Poster Maker - You are in charge of publicizing for an event. Your first task is to use our site to create a QR code that prospective attendees can scan to send an RSVP for the event. Later on, you will be tasked with viewing the statistics for your event.
- Prospective Attendee - Your task is simply to scan a QR code, RSVP 'yes', and choose to get an email reminder/add it to your calender.
Usability Problems and Non-Implemented Solutions
- User did not know what a QR code was - Major - We could add more information about what a QR code is to the homepage.
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- User did not know if they had a QR code scanner - Roadblock Catastrophic - We could ask poster makers to insert instructions on how to download a QR scanner. We could ask poster makers to also provide a text URL for them to enter.
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- Didn't hit set size - Minor - The user typed in a size, but did not hit "Set size". We could automatically set the size when the box loses focus.
- The user did not download the QR code. - Major - The user did not see the message to download the code. This may have been because we did not fully explain that the purpose was to create a code, download it, and make a poster. In future tests we could ask users to make an event poster. The user did not want to give their email - Minor - We could add a message saying their email will only be used once.
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